Limau77 Privacy Policy — Our Commitment to Your Personal Data
Limau77 values the privacy of every user who registers and uses our platform. This Privacy Policy clearly explains what types of information we collect, how it is used, who may receive it, and your rights as a user in Malaysia.
Effective date: January 1, 2026 | Version: 2026.1
1. Information Collected by limau77
When you register and use the limau77 platform, we collect several categories of information to ensure the service functions properly and securely:
- Account information: Full name, phone number, email address, and password you provide during registration.
- Identity information (if requested): Copies of identification documents such as MyKad or passport for identity verification during withdrawal processing or account review.
- Device and browser information: IP address, browser type, operating system, device model, screen resolution, and other technical information automatically sent by your device to our servers.
- Payment information: Transaction details in Malaysian Ringgit (MYR) including payment methods used (e.g. TNG eWallet, Maybank), amount, date, and transaction status. Full credit card or bank account numbers are not stored on our servers — processing is handled by certified third-party payment providers.
- Platform usage data: Records of gaming sessions, bets placed, games played, timestamps, win/loss records, and general usage patterns.
- Cookies and tracking data: Information collected via cookies, pixels, or similar tracking technologies when you browse the platform.
2. Purpose of Using Your Personal Information
Limau77 uses the information collected solely for legitimate purposes related to providing platform services. The main purposes for data use include:
- Managing your account: Processing registration, verifying identity, enabling secure logins, and managing your account balance.
- Processing financial transactions: Managing MYR deposits and withdrawals, verifying payment methods, and generating transaction records.
- Enhancing the platform experience: Analyzing usage patterns to improve the interface, performance, and game options relevant to Malaysian users.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorized access, and protecting platform integrity.
- Legal compliance: Fulfilling reporting or disclosure obligations required by law or relevant authorities.
- Support contact: Responding to inquiries, complaints, or support requests you send to our support team.
We do not use your data for third-party marketing without your explicit consent.
3. Cookies & Tracking Technologies
Limau77 uses cookies and similar tracking technologies to enhance user experience and ensure platform functions work properly. Cookies are small text files stored on your device when you visit our platform.
The types of cookies used include:
- Session cookies: Used to maintain your login session while browsing the platform. This cookie is automatically deleted when you close your browser.
- Preference cookies: Store personal settings such as language preference, theme, or favorite game categories for easier reuse.
- Analytics cookies: Collecting anonymous statistical data on how users interact with the platform to help us identify areas for improvement.
- Security cookies: Helping detect unauthorized login attempts and protecting your account from unauthorized access.
You can control or disable cookies via your browser settings. However, disabling certain cookies may affect platform functionality, including your ability to stay logged in or save account preferences.
4. Data Storage & Security Measures
All personal data collected by limau77 is stored on servers protected by SSL encryption during transmission. Account passwords are never stored in plain text — they are processed using irreversible cryptographic hashing algorithms.
Technical security measures we have implemented include:
- Data is encrypted in transit between your device and our servers using TLS protocols.
- Strict internal access controls — only authorized staff can access users’ personal data within their job scope.
- Continuous monitoring of suspicious traffic and intrusion attempts.
- Regular data backup procedures to ensure service continuity.
Your personal data will be retained as long as your account remains active or for as long as required to fulfill the purposes stated in this policy. Once your account is closed at your request, the data will be deleted or anonymized according to our data retention policy, unless further retention is required by law.
5. Sharing Information with Third Parties
Limau77 does not sell, rent, or disclose users’ personal data to third parties for commercial purposes without your permission. However, there are limited situations where data sharing is necessary and lawful:
- Payment providers: Transaction details are shared only with legitimate payment service providers (such as TNG eWallet operators or banks) for processing your deposits and withdrawals.
- Platform service providers: We may share necessary technical data with infrastructure or software providers that help operate the platform, subject to strict confidentiality agreements.
- Legal obligations: In cases where disclosure is required by Malaysian law, court order, or enforcement agencies, we comply accordingly.
- Platform rights protection: When necessary to investigate fraud, security breaches, or legal actions involving the limau77 platform.
All third parties receiving user data from limau77 must comply with data protection standards equal to or higher than those we follow.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a limau77 platform user, you have the following rights regarding your personal data:
- Access rights: You have the right to request a copy of the personal data we hold related to your account.
- Right to rectification: If you find any information inaccurate or outdated, you can request corrections through your account settings or by contacting support.
- Right to erasure: You may request deletion of your account and related personal data, subject to any applicable legal retention requirements.
- Right to object: You have the right to object to the processing of your data for certain purposes, including direct marketing if applicable.
Changes to This Privacy Policy
Limau77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform developments. Any changes will be posted on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
We aim to respond within 3 business days for all privacy-related inquiries.
For more information on the platform’s terms of use, please refer to Terms & Conditions page. For FAQs about accounts and services, visit FAQ section.
Still have questions about your privacy?
Check the FAQ section for quick answers or log in to your account to contact the limau77 support team directly.